"It was brilliant! I would have to give you a 10/10. Jo was my main point of contact and so was Toyah to be honest. There is absolutely nothing to improve on as it was sold very quickly. We were kept up informed and it was all just very spot on. It was my first house sell although my wife has done it before but it was just excellent! Every part was very good, they seemed to treat you as a friend and not a customer. I just want to say a big thank you from Mr & Mrs Clements."
"My partner and I rented a property from Jones Robinson for a year. They were always extremely helpful and obliging to our requests. Their online logging system made reporting maintenance issues really easy and they were always quick to resolve them. Anna, who was our property manager, was always really helpful and responded to all email queries quickly. We have rented from several different companies in the past couple of years and this was by far the best."
"Both for selling and renting the team have been professional and helpful and quick to get back in touch if query is made. Very happy."
"The staff at Church Robinson were great and helped us every step of the way buying our first home. Regular email updates and correspondence between the solicitors to keep things on track. Highly recommend."
"Paul Hodgson gave advice and assistance over an extended period on a conversion project. Paul's speed of action and clarity of advice demonstrated clear and deep market knowledge which was invaluable in making informed and timely judgements. In short we received an excellent professional service."
"We bought and sold our house through Jones Robinson, they were great from the word go, they were there always to give help and ideas throughout the whole process. Excellent knowledge and service from the Company. All staff were very polite, informative, knowledgeable and sincere with all the advice throughout the sale. We would always be pleased to recommend Jones Robinson to all our friends."
"I can thoroughly recommend the Jones Robinson team at the Marlborough office. From my first visit to the office where I met Michael Simpson, to the market appraisal he carred out at my home, I felt I was in safe hands. Michael was friendly, polite and extremely professional and offered plenty of help and useful advice. He made it clear hat he was available at any time if I had further questions and was quick to respond to calls/emails. In the event we did not proceed with the sale but I would have no hesitation in recommending Jones Robinson to anyone else and would certainly use them myself in the future should the need arise."
"We have sold 2 properties with Martin Walker over the last year or so. Even though the property market has been slow they have found buyers fairly quickly through realistic, fair valuations and sound advice. Andrew Francis and his team always provide a personal, friendly service and go the extra mile. This has ensured that our properties have been the ones which have sold. Many thanks to you all."
"Excellent, couldn't ask for more, really helpful in every aspect of my purchase.
Always someone friendly and polite to speak to whenever I had a query.
Would definitely recommend."
"Definitely, the best lettings agency I've ever dealt with, Regardless of all the calls and trouble I've given them, they've always given me that helping hand in all situations. They made all background processes simpler and eased the moving in process. never had such a swift experience with any other lettings agency. Vanessa (Lettings Consultant) did an amazing job and made this process much better.
Not just that, the personalized card included (in the moving in pack) certainly made my day.
Definitely a 10/10 service from Jones Robinson and would for sure recommend them!"
"Lovely team, Jo especially was amazing at post sales support, she was the main point of contact for our chain and was on the ball chasing everyone up! Highly recommended."
"We recently sold our property through Jones Robinson Marlborough after having tried with other agents. We found their lines of communication and understanding of our requirements to be excellent also the commitment to selling our property without fault. We would not hesitate to recommend."
"Once again great communication from start to finish to make everything as smooth as possible. No pressure selling like some of the other estate agents who will tell you what you want to hear. Thank you."
"The Marlborough Jones Robinson office team are fantastic, friendly and welcoming. They are always happy to talk and spend time with everyone which is extended out of the office and felt through their support and active participation within the local community. Well done."
"Excellent service from the team. They are polite, professional and a pleasure to deal with. Thank you for making the whole process so quick and efficient. We would not hesitate to recommend you to our friends."
"Absolute first class professional, personal service from Jo Schedler @ Lambourn branch. Fully informed & update throughout the process of selling our house. It's been straightforward & painless with Jo offering great, honest, local advice & knowledge, from date of instruction to OfferðŸ‘Œ great work thanks Jo @ Jones Robinson 5*"
"Paul Hodgson and his team, including Nicky Simpson, were amazing. Any obstacles were treated as challenges to be surpassed and were in fact simply brushed aside. We had our property on the market with a different estate agency for several months but then changed to Jones Robinson and within 2 days of our property reappearing on the market we had 4 offers at the full asking price. We chose Jones Robinson after personal recommendations. Save yourself time and make them your first choice. David Seib."
"Jo was great in keeping the communication going throughout resulting in a very smooth sale."
"Very good all round service, Harris and Deborah particularly were very prompt and responsive."
"Jones Robinson incorporating Martin Walker have been absolutely outstanding and extremely professional throughout the buying process. Many thanks to all for such a great service. Looking forward to working with you again in the future."
"We have just exchanged on our house in Lambourn and the service that we received was outstanding. No wonder there are so many sold boards in the village. Thank you Jo and Toyah."
"Jones Robinson have been really helpful throughout sorting out our tenancy especially Vanessa who has been able to provide us with all information when required and making the process calm for us. Really great level of service definitely recommend this estate agent for either letting or buying."
"When my family's firm of Chartered Surveyors for three generations decided to give up their letting department I was forced to find a new agent.
So we found Martin Walker Chartered surveyors in Devizes to take over the letting of our properties 10 years ago, and I cannot find a bad word to say about their management. The tenants are all happy too. Sian Kirk has been brilliant.
We recently decided to sell one property which Jones Robinson incorporating Martin Walker have dealt with.<
The sales was by no means straightforward, but with the patience of Mikyle Andrews and Andrew Francis in the team they have overcome an unbelievable string of hurdles on the route to exchange.
After receiving a large number of potential buyers in the first week they were invited to tender offers.
10 offers came in and so we accepted the highest cash buyer. However, the neighbour was determined he was going to buy this property and he caused enough trouble to prevent anyone else from doing so.
He then continued on a day-to-day basis for five months to send continual e-mails and telephone calls, passing deadlines for exchange and querying this and that as well as trying to have the price reduced and being extremely awkward.
We are so happy with the way this has been handled - unending professionalism, politeness and patience. We would use Jones Robinson again and recommend them to other people."
"House buying / selling can be a very stressful experience but Jones Robinson and especially the small but highly effective team at the Lambourn office made it a whole lot more bearable. Their attention to detail, efficient communication and genuine friendly approach throughout the process of purchasing a property in Eastbury was second to none. Well done and thank you Joanne and Toyah."
"Really supportive throughout the process of purchasing our home. Very good a keeping the chain moving and pleasant to speak with."
"Excellent knowledge and information provided. Delivered in a friendly and personal way, helpful and polite. Martin Walker who we dealt with had a great wealth of knowledge and went out of his way to provide the answers to our questions."
"From the very start we had the greatest of confidence in Martin Walker, at all times he has been professional and focused on the matter in hand. The selling of my parents house has taken two years in all this time we as a family have been kept regularly informed , this was carried out mostly by Andrew who made us feel part of the negotiations . At times we needed advice as to the next step forward , advice was given readily. We would be delighted to recommend Martin Walker and his team as the best."
"The staff have all been very friendly and the advice good. We had a lot of viewings very quickly and sold our house in no time. Thank you all."
"Martin Walker was selflessly giving his advise with our best interest to make the right decision for our family. We had so many calls and emails regarding to a property we want to buy and selling our flat. They always kindly & promptly responded.
Their expertise help us to make a confident decision. We'd like to recommend his team to anyone who wants do the right move in their lives.
Thank you for all you ve done so far for us."
"Vanessa at Jones Robinson was absolutely fantastic! Helped us at every step to push our move forward! Very professional and really went above and beyond to smooth out any issues that appeared! Very happy with their service so far!"
"My dealings with Jones Robinson started with the Newbury office but became the first property taken into the books of the new Marlborough office in early January 2019. Great guidance and advice from Michael Simpson and just a different way of marketing properties at realistic values to get a sale. Many other properties in our village have not moved for a year to two years so most likely over priced. Agreed a strategy with Michael and property sold with 6 DAYS. Exchange and completion of sale done in 6 weeks all finished by 22nd March 2019. First sale for the Marlborough office I believe. Would thoroughly recommend the Marlborough office to sell any property in the area. Cannot speak too highly of Michael and his team."
"Service and communication was excellent from Lucy Cook, Sian Kirk, and Vanessa Burgess. As well as a very enthusiastic, honest, and thorough viewing by Paul Hodgson. Overall excellent service from an excellent company."
"Fantastic service from both Paula and Beth right from the 'get go' they said that they would sell the property on my behalf and did ! The communication throughout the whole process was extremely professional with regular updates right to completion, have used Jones Robinson many times and would highly recommend them."
"My husband and I contacted Church Robinson to help us purchase a house in Didcot. The staff has been really friendly and helpful during house viewings, purchase negotiation and sales support. The house purchase was with a chain. The whole process took a bit of time (and stress!). The staff (Jo Manners in particular) has been fantastic working towards the completion. We really appreciate clear communication and regular updates. We felt that we were looked after. We recommend Church Robinson to anyone who wish to purchase a property!"
"We were very happy with the service received from the Devizes office of Martin Walker - Mikyle, Andrew and Clara were all a pleasure to deal with and they were all very "on the ball". Our purchase through them went very smoothly and we are now happily settling into our new home. Highly recommended!"
"Jones Robinson sold our house. A very professional service. Paula Rudge especially as she always gave her time too make sure we were happy with how things were going and the team in the office were always on hand to sort any problems or questions very efficiently. Would highly recommend! Many thanks again."
"The team at Jones Robinson have been so supportive, attentive, and helpful throughout our selling process. In particular, Paul Evans and Nicky Simpson. Who were always on hand to answer any questions or concerns we had (there were a lot!), and went above and beyond in some instances to ensure we were kept updated."
"We have been very pleased with the service provided by Martin Walker. Our house was not the run-of-the-mill property and took some time to sell, so the agent had to work quite hard over a period time to find the right buyer. The staff were friendly and patient throughout and we always felt they were on our side. I would recommend them to anyone wanting to sell/buy in the Devizes area."
"These guys are on the ball. Supposedly moving house is the second most stressful thing you'll ever do...doesn't seem like it when you have Martin Walker supporting you through the whole process. As this was the first time we have sold and brought, they were great at guiding us through the tedious process, advising us who to speak to and when, they were always happy to liaise with our Solicitor or do any chasing with other parties involved. Very friendly and approachable, I would highly recommend them! Happy to have chosen Martin Walker and paid a little more than using an on-line only Estate Agents, we will be using them again when we next move (which I hope won't be for many years). Thanks Martin Walker!!!"
"I just wanted to put on record with yourselves our sincere appreciation of the outstanding service we have received from your Lambourn office during the sale of our property at 5 The Green, Baydon. We have now exchanged contracts and are going through the final formalities before completion.
You don't always get a great service these days, but I think that when you do you should say so.
Estate agents often get a hard time too in general, but Joanne Schedler and Toyah Leonard have done a quite superb job for us in seeing the process through from start to (now almost) finish: presenting their detailed marketing ideas tailored to our particular property and circumstances, explaining the local market to us, conducting that marketing and the viewings diligently, drawing on their deep local knowledge and contacts when bumps in the road came along: in other words, being utterly professional at all times.
Harder to measure but just as important, they proved to be thoroughly nice and decent people and, when you're involved in the stresses of a property chain, you cannot underestimate how valuable that is, as I'm sure you already appreciate. Not only have they carried out their duties impeccably, but Joanne and Toyah have exceeded any expectations we had in the level of service they have provided, always going the extra mile.
I must particularly mention Toyah, who has worked with tireless professionalism and always cheerfully, even when obviously working under significant pressure, to see the process through to these final stages. Quite simply you could not find the slightest fault with what she has done for us if you tried your hardest! Much more than that, she has significantly eased the pressures on us by her determination to get the job done. It has been an absolute pleasure dealing with both her and Joanne.
I don't doubt you recognise what a great job your Lambourn team does, and I'm well aware that we will be paying for the service we receive from Jones Robinson, but I am also well aware that it will be worth every penny when the bill comes."
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