Report a Maintenance Repair

The Report a Repair tool has been designed to make life easier for our landlords and tenants.

If you are a tenant living in a property managed by Jones Robinson, then you can report any maintenance issues directly to us via our online reporting suite. This facility will allow you to give us in-depth information about any problem and attach photographs as necessary.

Providing photographs in the first instance will speed up the process considerably as we will not need to request these from you at a later stage. The more information you can provide, the better, as this will greatly assist us in ensuring the right contractor can attend and will help to speed up the whole process for you.


Please follow the 5 steps listed below to Report a Maintenance Repair today.

Our Latest Update

We’re four weeks in now from our offices reopening and are delighted to report how busy we are! Please click on the link below to watch Charles’ latest video message. We are continuing to follow our new processes for valuations, viewings and visitors coming into the offices, in line with the government guidelines on social distancing and safe working, which can be viewed on our blog page.

Please click on the link here to read our latest update

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