Property Management

Managing a rental property effectively demands significant time, market knowledge, and a deep understanding of ever-changing legislation. For landlords, balancing diligent tenant care with stringent legal compliance can be a complex and demanding responsibility.

At Jones Robinson, our dedicated property management team is here to provide clarity and support. As trusted local experts managing properties across the South West, we look after your investment with professionalism and care. We are committed to protecting your asset, managing tenants, and ensuring seamless compliance, giving you complete peace of mind.

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Why Choose Jones Robinson to Manage Your Property

Choosing a property management company is a decision built on trust. You need a professional partner you can rely on to manage every aspect of your rental property, protect your investment, and navigate the complexities of lettings legislation.

At Jones Robinson, we are licensed members of ARLA (Association of Residential Letting Agents) Propertymark. This accreditation is your assurance that you are working with experienced and trained professionals. We adhere to a nationally recognised Code of Practice, and our accounts are independently audited, giving you complete peace of mind.

Furthermore, all client money is protected by a Client Money Protection (CMP) scheme. This combination of expert local knowledge and stringent professional standards makes us a trusted choice for landlord property management.

Dedicated Local Experts

Our specialist property management team is composed of 10 dedicated and qualified professionals. We currently manage over 1,000 properties across Newbury, Marlborough, Devizes, Didcot, and Lambourn, working with landlords based both in the UK and overseas.

This scale and experience mean we have a deep understanding of the local market and the expertise to deliver a first-class service. For landlords on our Full Management service, we provide a dedicated property manager who acts as your single, consistent point of contact.

Reliable, Proactive Compliance Management

One of the greatest challenges for landlords is keeping up with complex and evolving legislation. Our team's primary role is to ensure you are fully compliant.

As ARLA-licensed agents, our professionals undertake regular training to stay up to date with legislative changes and best practices. We manage all aspects of compliance, from arranging statutory checks to ensuring all documentation is correct. This is supported by regular property inspections and detailed reports (available on our Full Management service), giving you the assurance that your investment is being managed diligently and professionally.

Efficient Maintenance and Repairs

A well-maintained property leads to happier tenants and protects your asset's value. We make this process simple with an online maintenance reporting system, allowing tenants to report any issues 24/7.

This system ensures every request is logged accurately and can be assessed efficiently. We work with a panel of trusted, independent contractors to carry out repairs to a high standard. Your dedicated property manager will oversee the process, ensuring work is completed satisfactorily and costs are managed effectively.

Transparent Communication

Clear and consistent communication is at the heart of our service. Landlords who choose our Full Management service are assigned a dedicated property manager, giving you a single, professional point of contact for any queries.

We keep you informed with regular updates, monthly rental statements, and detailed reports following property inspections. This ensures you always have a clear picture of your property's condition and the actions we are taking on your behalf, providing you with complete oversight and peace of mind.

What’s Included in Our Property Management Service

We believe that comprehensive rental property management should be straightforward and transparent. Our property management services are designed to handle every detail, providing you with a clear process and a dedicated team to support you.

We have refined our service into two core packages to ensure your property is managed efficiently from day one:

What is included in each management level? Rent Collection Full Management
Initial visit to assess your requirements, appraise your property and the current marketplace
Advice on the legal aspects of letting a property
Professional marketing including photographs, video tour, floor plans and social media content to attract the best tenants to your property
Accompanied viewings
Regular updates on marketing activity and viewing feedback
Comprehensive references of prospective tenants including Right to Rent checks, employment reference, previous landlord reference and credit checks *
Preparation of tenancy agreements
Arrangement of professional inventory & check out *
Collection of the first month’s rent
Bonding the tenant(s) deposit with the TDS insured scheme
Negotiating tenancy renewals and rent increases on your behalf *
Monthly rent collection and statements
Annual statements of account (available on request)*
Preparation and serving of Section 21 notice pack  
Pre-tenancy property check  
Transferring the utilities to the tenant(s) name(s)  
Online maintenance reporting system  
Dedicated property manager to deal with maintenance issues and repairs  
Regular property visits including photographic reports  
Deposit return process and negotiating any dilapidations  
Compliance management throughout your tenancy  
Rent and Legal Protection available for added peace of mind *
* Additional costs apply as detailed
 

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Property Management Tailored to Every Type of Landlord

We understand that every landlord's situation is different. Whether you are letting your first property, managing a growing portfolio, or renting out a home from overseas, our lettings team has the expertise to support you. We tailor our service to provide exactly the support you need. 

Our support extends even beyond lettings management. If your property requires updating, our refurbishment team can take the stress out of the process.

Contact the Property Management team