Average monthly rent across West Berkshire sits at roughly £1,273. One void month costs more than a year of the difference between a good agent and a cheap one.
Keeping a good tenant in place is usually worth more than squeezing the last £25 out of a renewal, and that is the calculation we make on your behalf at every renewal rather than defaulting to the highest number available.
Rent Collection suits landlords who live close by and have a reliable contractor or two. You get marketing, accompanied viewings, referencing including Right to Rent checks, the tenancy agreement, deposit protection through TDS and monthly rent with statements.
Full Management adds the part most landlords want back. A named property manager, 24/7 online maintenance reporting for your tenant, regular property visits with photographic reports, utilities transfers, deposit return negotiation and ongoing compliance.
Section 21 ended on 1 May 2026. Possession now runs through Section 8 grounds, every tenancy is periodic, and rent increases follow a statutory route. Landlords who last let a property under the old rules are working from an out-of-date rulebook.
Our team is ARLA Propertymark licensed and trained on the new framework, client money is protected through a Propertymark CMP scheme, and we are registered with The Property Ombudsman. We manage the statutory checks, the documentation and the notice periods so your position is defensible if it is ever tested.
On Full Management, tenants report maintenance through an online system that is open 24 hours a day. A leak found on a Saturday night is logged on Saturday night, not on Monday morning.
From there it goes to your property manager, who assesses the job, instructs a contractor from our panel of independent tradespeople and checks the work before it is signed off. With a professional tenant on a relocation package, response time is often what keeps them for a second year.
What’s Included in Our Property Management Service
We believe that comprehensive rental property management should be straightforward and transparent. Our property management services are designed to handle every detail, providing you with a clear process and a dedicated team to support you.
We have refined our service into two core packages to ensure your property is managed efficiently from day one:
| What is included in each management level? | Rent Collection | Full Management |
| Initial visit to assess your requirements, appraise your property and the current marketplace |  | |
| Advice on the legal aspects of letting a property | | |
| Professional marketing including photographs, video tour, floor plans and social media content to attract the best tenants to your property | | |
| Accompanied viewings | | |
| Regular updates on marketing activity and viewing feedback | | |
| Comprehensive references of prospective tenants including Right to Rent checks, employment reference, previous landlord reference and credit checks * | | |
| Preparation of tenancy agreements | | |
| Arrangement of professional inventory & check out * | | |
| Collection of the first month’s rent | | |
| Bonding the tenant(s) deposit with the TDS insured scheme | | |
| Negotiating Rent Reviews and rent increases on your behalf * | | |
| Monthly rent collection and statements | | |
| Annual statements of account (available on request)* | | |
| Conducting annual Rent Review and serving Form 4a rent increase | | |
| Pre-tenancy property check | | |
| Transferring the utilities to the tenant(s) name(s) | | |
| Online maintenance reporting system | | |
| Dedicated property manager to deal with maintenance issues and repairs | | |
| Regular property visits including photographic reports | | |
| Deposit return process and negotiating any dilapidations | | |
| Compliance management throughout your tenancy | | |
| Rent and Legal Protection available for added peace of mind * * Additional costs apply as detailed | ||
Our Property Management in Practice
Three recent examples of how our team responds when something goes wrong.
Sleeves Rolled Up, Hands On
A blocked drain flooded a basement flat with standing water. Rather than passing it to an out-of-hours service, our property manager was on site within 15 minutes.
They helped the tenant move furniture clear, started the clean up and bought a wet vac to extract the water the same day, limiting the damage to the landlord’s property.
Heating Failure on a Saturday
In midwinter a tenant’s heating failed, and the landlord’s emergency cover could not send an engineer for five days.
Five cold nights was not an option. Our property manager went out that Saturday afternoon, bought two fan heaters and delivered them to the flat so the tenant had warmth while the repair was arranged.
Handling a Sensitive Situation
A landlord needed to sell, which should have meant simply serving notice. The tenant was living with dementia and did not understand what a notice to leave her home meant.
We worked with local health and social services, built trust with her sister as next of kin, and kept the landlord informed. She was supported through the move, and the sale went ahead.
