Read what our customers think about us...

Google 5 star for Newbury
Sandra Lepine
January 2020

"Paul Hodgson is a great guy, always there with sound advice and nothing is too much trouble. Paul has sold 2 properties in Newbury for us in a very difficult market for a very good price. Many thanks to him and his team they definitely are the best company to sell your property through. Well done everyone. "

Google 5 Star for Newbury from
Daniel Rana
April 2020

"Sold a property for the first time with Jones Robinson Newbury. It turned out to be a very complex and time consuming sale for various reasons but their sales progression team (in particular, Paula) was outstanding in keeping all parties up to date and chasing where needed. Outstanding service and would highly recommend."

Google 5 Star for Newbury from
Yvonne Burdett
April 2020

"We contacted Jones Robinson after our father died and needed to sell the family home. It was a very stressful and upsetting time but Beth and the team were wonderful from start to finish. House sold within 6.months, Both me and my brother were kept informed all the step of the way. Highly rate them. When we put our house on the market next year I will definitely go back to them"

Google 5 Star for Newbury from
John Ryde
February 2020

"Jones Robinson was a step change experience for us, after trying unsuccessfully to sell our property via another local agent for 6 months. Within the first 2 weeks of agency, Jones Robinson arranged more viewings than we had in the last 2 months, which quickly lead to an offer higher than our original asking price. I would recommend their services, if you are looking for a professional, stress free service."

Google 5 Star for Newbury from
Martin Gardiner
October 2020

"Purchased a house through Jones Robinson recently and their part of the transaction was perfectly smooth. Paula Rudge and Caroline Maddock were a pleasure to deal with and both worked tirelessly through a less than straightforward chain. Great communication and were always keen to update as soon as there were any developments!"

Google 5 Star for Newbury from
Torsten Marten
September 2020

"I have just sold my property using Jones Robinson (having rented it for over 20 years also using them) All my dealings with Jones Robinson have been extremely professional and efficient and this has been the case even through the recent difficulties presented by COVID-19. I'd like to thank all the staff at Jones Robinson for their hard work through the years. You have served me well, thank you."

Google 5 Star for Newbury from
Stacey Prescott
September 2020

"I had the pleasure of recently selling my property with Jones Robinson and have to congratulate the team on a great job during tough times. In particular, Beth Sharpe in the Sales team was fabulous - she went out of her way to always update me, was highly responsive when I needed anything, and really lovely to deal with. Thank you!"

Google 5 Star for Newbury from
William Hodgkinson
September 2020

"Very helpful & efficient when we were looking for a property in Newbury. Highly recommended."

Google 5 Star for Newbury from
Julia Brown
September 2020

"Highly recommended in both sale and purchase. They are extremely professional, great attention to detail, patient and hard working. Extremely pleased with how they dealt with our sale and purchase. Would use again."

Google 5 Star for Newbury from
HnJ Folly
September 2020

"We would like to thank all the members of staff who were involved with our recent house purchase and especially Beth and Nicky for all the attention they gave us! Beth answered our numerous questions quickly and efficiently and communicated with the vendor for us. Nicky kept in touch with the solicitors and the vendor so that we were always in the loop. Both Beth and Nicky have a great ability to communicate well with clients along with both of them being professional ,efficient ,courteous and friendly. We were delighted with the service they provided.Thank you!"

Google 5 Star for Newbury from
Gillian Taylor
August 2020

"We would like to thank Paul Hodgson and all his staff for their help professional attitude and honesty throughout all our negotiations. I would recommend them to anyone considering selling their home, or buying one"

Google 5 Star for Newbury from
Paul McGowan
August 2020

"We would to thank Beth for her very professional help with our move. She was very friendly, helpful, and always kept us informed with everything going on. She helped make our move less stressful. Thank you."

Google 5 Star for Newbury from
Tash C
August 2020

"Excellent service buying my property! Super friendly and professional staff and communication has been great throughout the process. Would recommend to anyone considering their use! Beth and Paula have both been great to work with and made this a dream purchase without issue or stress, particularly given the current circumstances as well. Can't thank everyone enough, particularly as a first time buyer things are always a little daunting - everyone has been incredibly helpful, guiding and providing information at any request. Thank you JR!"

Google 5 Star for Newbury from
Carl Hall
August 2020

"Paul Paul Paul What can we say !! Months of the most difficult period I think we have ever encountered But after many highs, lows and disappointments You relentlessly kept burrowing away until the beautiful end when the exchange and complete was accomplished “A dog with a bone” comes to mind A massive thank you and your team for all your Patients, Professionalism and Persistence Outstanding job well done guys !!! Carl & Wendy"

Google 5 Star for Newbury from
Ellis Moore
July 2020

"Paula Rudge is THE person you want to be working with at Jones Robinson - she was such a help to me as a first time buyer and I honestly do not know what I would have done without her. Paula talked me through anything I didn't understand and really supported me throughout the whole process, I honestly cannot thank her enough."

Google 5 star for Newbury
Lisa
January 2020

"Jones Robinson have been excellent during the sale of our house. Very professional and supportive and they really helped resolve all queries to ensure a smooth exchange. Paul and Nicky were excellent."

Google 5 star for Newbury
Manohar Ponnusamy
February 2020

"I would like to personally thank "Paula Rudge" for all her effort to get my sale exchanged. She is a Real Star, and she is very impressive. She worked harder then the solicitors by chasing them regularly and provides me an update about the progress. She is very keen to get he sale exchanged in time. She met all my expectation on the behalf of Jones Robinson. Keep up the Great Work Paula Rudge. Kudos..."

Google 5 star for Property Management
Ross Thurlow
February 2020

"For 10+ years Jones Robinson has managed a let property for us, mostly through the offices of Charlotte Moore and Anna Lyons. Throughout, we have found them to be professional, honest and hardworking. They have responded to queries promptly while being polite and respectful. This contrasts with our experience with another property managed on our behalf by a national company. This company displayed a lack of local knowledge, empathy, initiative and a poor attitude – exactly the opposite of our experience with Charlotte and Anna. We would thoroughly recommend them to manage your property."

Google 5 star for Lambourn
Sharon Wallington
January 2020

"I highly recommend Jones Robinson Estate Agents. We purchased a house through them and I have been amazed by the service I have received from Jo and Toyah. They are both knowledgeable, professional, and a pleasure to deal with. I have had more communication from them, keeping me updated on everything, than I ever expected. Talking to them always brightens my day, and I will miss talking to them both. I would not consider using any other Estate Agents. Thank you Jo and Toyah. I really appreciate all the assistance you have given us."

Google 5 Star for Newbury from
Raine Simpson
February 2020

"I have just completed on a sale through Jones Robinson- my experience was a very positive one. In particular Paul and Harris were fabulous - Paula Rudge Managed the conveyancing and communication within the chain between solicitors and purchases so professionally- communication was excellent making a stressful time as painless as possible. The whole team were friendly and attentive, the service they provided was gold standard and I feel very grateful after experiencing the polar opposite from another agent. A definite 5 star rating - thank you"

Google 5 Star for Newbury from
James Burt
February 2020

"Had a house price done by James, absolutely fantastic service. Had clearly done his research prior to appointment and knew the area and market well. Was very polite friendly and enthusiastic. I am very much looking forward to listing my property with them."

Goggle 5 star for Newbury
Bridget Richardson
February 2020

"I spoke to Harris at James Robinson Estate agent who was incredibly helpful and as I’m unfamiliar with the area gave me some great information and emailed me lots of lovely properties. So helpful."

Google 5 star for Lambourn
Sharon Wallington
January 2020

"I highly recommend Jones Robinson Estate Agents. We purchased a house through them and I have been amazed by the service I have received from Jo and Toyah. They are both knowledgeable, professional, and a pleasure to deal with. I have had more communication from them, keeping me updated on everything, than I ever expected. Talking to them always brightens my day, and I will miss talking to them both. I would not consider using any other Estate Agents. Thank you Jo and Toyah. I really appreciate all the assistance you have given us."

Google 5 star for Lambourn
JB
January 2020

"Estate Agents are usually deserving of their iffy reputation. However Jones Robinson in Lambourn are an exception and the best I have ever come across. Toyah and Jo are just superb. Right from our first viewing Toyah was so knowledgeable of the property and the village too. Toyah really helped to maintain the sale and steady the emotional roller coaster that is buying after our own sale fell through late in the day. Her tenacious sales progression skills are the reason we finally moved into our dream home. I cannot thank both Toyah and Jo enough for finally getting us there! "

Google 5 Star for Newbury
Lisa
January 2020

"Jones Robinson have been excellent during the sale of our house. Very professional and supportive and they really helped resolve all queries to ensure a smooth exchange. Paul and Nicky were excellent."

Google 5 star for Newbury
James Bellini
January 2020

"The guys n gals at Jones Robinson were brilliant and really helpful - they were very welcoming and reassuring every step of the way. Usually renowned as a stressful process, I found the most stressful part was packing for the move! 100% recommend to anyone looking for a speedy, stress free move :)"

Google 5 star for Newbury
Sandra Lepine
January 2020

"Paul Hodgson is a great guy, always there with sound advice and nothing is too much trouble. Paul has sold 2 properties in Newbury for us in a very difficult market for a very good price. Many thanks to him and his team they definitely are the best company to sell your property through. Well done everyone. "

Google 5 star for Lambourn
Mr Clements
October 2019

"It was brilliant! I would have to give you a 10/10. Jo was my main point of contact and so was Toyah to be honest. There is absolutely nothing to improve on as it was sold very quickly. We were kept up informed and it was all just very spot on. It was my first house sell although my wife has done it before but it was just excellent! Every part was very good, they seemed to treat you as a friend and not a customer. I just want to say a big thank you from Mr & Mrs Clements."

Google 5 star for Property Management
Josie Gould
October 2019

"My partner and I rented a property from Jones Robinson for a year. They were always extremely helpful and obliging to our requests. Their online logging system made reporting maintenance issues really easy and they were always quick to resolve them. Anna, who was our property manager, was always really helpful and responded to all email queries quickly. We have rented from several different companies in the past couple of years and this was by far the best."

Google 5 star for Didcot
Han Ken
October 2019

"The staff at Church Robinson were great and helped us every step of the way buying our first home. Regular email updates and correspondence between the solicitors to keep things on track. Highly recommend."

Google 5 star for Newbury
Bob Hyatt
October 2019

"Paul Hodgson gave advice and assistance over an extended period on a conversion project. Paul's speed of action and clarity of advice demonstrated clear and deep market knowledge which was invaluable in making informed and timely judgements. In short we received an excellent professional service."

Google 5 star for Marlborough
Chris Davies
September 2019

"I can thoroughly recommend the Jones Robinson team at the Marlborough office. From my first visit to the office where I met Michael Simpson, to the market appraisal he carred out at my home, I felt I was in safe hands. Michael was friendly, polite and extremely professional and offered plenty of help and useful advice. He made it clear hat he was available at any time if I had further questions and was quick to respond to calls/emails. In the event we did not proceed with the sale but I would have no hesitation in recommending Jones Robinson to anyone else and would certainly use them myself in the future should the need arise."

Google 5 Star for Newbury from
George Alcock
August 2020

"It has to be said that Nicky Simpson has been fantastic through and kept us up to date frequently with the purchase of our new house. This was so nice as our selling agent gave us no update information but left it for me to chase everyone to find out information. Many thanks Nicky, your a great asset to jones Robinson"

Google 5 star for Newbury
Jason Francis
August 2019

"Definitely, the best lettings agency I've ever dealt with, Regardless of all the calls and trouble I've given them, they've always given me that helping hand in all situations. They made all background processes simpler and eased the moving in process. never had such a swift experience with any other lettings agency. Vanessa (Lettings Consultant) did an amazing job and made this process much better.
Not just that, the personalized card included (in the moving in pack) certainly made my day.
Definitely a 10/10 service from Jones Robinson and would for sure recommend them!"

Google 5 star for Didcot
Isla Willett
August 2019

"Lovely team, Jo especially was amazing at post sales support, she was the main point of contact for our chain and was on the ball chasing everyone up! Highly recommended."

Google 5 star for Marlborough
Colette Whatley
August 2019

"We recently sold our property through Jones Robinson Marlborough after having tried with other agents. We found their lines of communication and understanding of our requirements to be excellent also the commitment to selling our property without fault. We would not hesitate to recommend."

Google 5 star for Newbury
David Seib
August 2019

"Paul Hodgson and his team, including Nicky Simpson, were amazing. Any obstacles were treated as challenges to be surpassed and were in fact simply brushed aside. We had our property on the market with a different estate agency for several months but then changed to Jones Robinson and within 2 days of our property reappearing on the market we had 4 offers at the full asking price. We chose Jones Robinson after personal recommendations. Save yourself time and make them your first choice. David Seib."

Google 5 star for Lambourn
Yvonne Cooke
August 2019

"We have just exchanged on our house in Lambourn and the service that we received was outstanding. No wonder there are so many sold boards in the village. Thank you Jo and Toyah."

Google 5 star for Newbury
Rachel Barnes
July 2019

"Jones Robinson have been really helpful throughout sorting out our tenancy especially Vanessa who has been able to provide us with all information when required and making the process calm for us. Really great level of service definitely recommend this estate agent for either letting or buying."

Google 5 star for Devizes
Heather Lowndes
July 2019

"When my family's firm of Chartered Surveyors for three generations decided to give up their letting department I was forced to find a new agent.

So we found Martin Walker Chartered surveyors in Devizes to take over the letting of our properties 10 years ago, and I cannot find a bad word to say about their management. The tenants are all happy too. Sian Kirk has been brilliant.

We recently decided to sell one property which Jones Robinson incorporating Martin Walker have dealt with.<

The sales was by no means straightforward, but with the patience of Mikyle Andrews and Andrew Francis in the team they have overcome an unbelievable string of hurdles on the route to exchange.

After receiving a large number of potential buyers in the first week they were invited to tender offers.

10 offers came in and so we accepted the highest cash buyer. However, the neighbour was determined he was going to buy this property and he caused enough trouble to prevent anyone else from doing so.

He then continued on a day-to-day basis for five months to send continual e-mails and telephone calls, passing deadlines for exchange and querying this and that as well as trying to have the price reduced and being extremely awkward.

We are so happy with the way this has been handled - unending professionalism, politeness and patience. We would use Jones Robinson again and recommend them to other people."

Google 5 star for Didcot
Stuart Allen
July 2019

"Really supportive throughout the process of purchasing our home. Very good a keeping the chain moving and pleasant to speak with."

Google 5 star for Devizes
Mr & Mrs Flood
July 2019

"From the very start we had the greatest of confidence in Martin Walker, at all times he has been professional and focused on the matter in hand. The selling of my parents house has taken two years in all this time we as a family have been kept regularly informed , this was carried out mostly by Andrew who made us feel part of the negotiations . At times we needed advice as to the next step forward , advice was given readily. We would be delighted to recommend Martin Walker and his team as the best."

Google 5 star for Marlborough
Ketih Amiss
May 2019

"My dealings with Jones Robinson started with the Newbury office but became the first property taken into the books of the new Marlborough office in early January 2019. Great guidance and advice from Michael Simpson and just a different way of marketing properties at realistic values to get a sale. Many other properties in our village have not moved for a year to two years so most likely over priced. Agreed a strategy with Michael and property sold with 6 DAYS. Exchange and completion of sale done in 6 weeks all finished by 22nd March 2019. First sale for the Marlborough office I believe. Would thoroughly recommend the Marlborough office to sell any property in the area. Cannot speak too highly of Michael and his team."

Google 5 star for Newbury
HeyltsChazm
March 2019

"Service and communication was excellent from Lucy Cook, Sian Kirk, and Vanessa Burgess. As well as a very enthusiastic, honest, and thorough viewing by Paul Hodgson. Overall excellent service from an excellent company."

Google 5 star for Didcot
Anna Frej
February 2019

"My husband and I contacted Church Robinson to help us purchase a house in Didcot. The staff has been really friendly and helpful during house viewings, purchase negotiation and sales support. The house purchase was with a chain. The whole process took a bit of time (and stress!). The staff (Jo Manners in particular) has been fantastic working towards the completion. We really appreciate clear communication and regular updates. We felt that we were looked after. We recommend Church Robinson to anyone who wish to purchase a property!"

Google 5 star for Devizes
Darren Smith
October 2018

"These guys are on the ball. Supposedly moving house is the second most stressful thing you'll ever do...doesn't seem like it when you have Martin Walker supporting you through the whole process. As this was the first time we have sold and brought, they were great at guiding us through the tedious process, advising us who to speak to and when, they were always happy to liaise with our Solicitor or do any chasing with other parties involved. Very friendly and approachable, I would highly recommend them! Happy to have chosen Martin Walker and paid a little more than using an on-line only Estate Agents, we will be using them again when we next move (which I hope won't be for many years). Thanks Martin Walker!!!"

Google 5 star for Lambourn
John Peate
October 2018

"I just wanted to put on record with yourselves our sincere appreciation of the outstanding service we have received from your Lambourn office during the sale of our property at 5 The Green, Baydon. We have now exchanged contracts and are going through the final formalities before completion.

You don't always get a great service these days, but I think that when you do you should say so.

Estate agents often get a hard time too in general, but Joanne Schedler and Toyah Leonard have done a quite superb job for us in seeing the process through from start to (now almost) finish: presenting their detailed marketing ideas tailored to our particular property and circumstances, explaining the local market to us, conducting that marketing and the viewings diligently, drawing on their deep local knowledge and contacts when bumps in the road came along: in other words, being utterly professional at all times.

Harder to measure but just as important, they proved to be thoroughly nice and decent people and, when you're involved in the stresses of a property chain, you cannot underestimate how valuable that is, as I'm sure you already appreciate. Not only have they carried out their duties impeccably, but Joanne and Toyah have exceeded any expectations we had in the level of service they have provided, always going the extra mile.

I must particularly mention Toyah, who has worked with tireless professionalism and always cheerfully, even when obviously working under significant pressure, to see the process through to these final stages. Quite simply you could not find the slightest fault with what she has done for us if you tried your hardest! Much more than that, she has significantly eased the pressures on us by her determination to get the job done. It has been an absolute pleasure dealing with both her and Joanne.

I don't doubt you recognise what a great job your Lambourn team does, and I'm well aware that we will be paying for the service we receive from Jones Robinson, but I am also well aware that it will be worth every penny when the bill comes."