HR Manager Job Specification - Jones Robinson
Hours: Full-time or part-time considered
Location: Jones Robinson - Newbury
Strong Values
The Jones Robinson Group covers the three counties of Berkshire, Wiltshire and Oxfordshire. As a business we believe in strong values; not only maximising the value of our clients' homes but remaining true to our aim of looking after the interests of our clients too. We pride ourselves on providing real and honest communication so that our clients will value the experience of selling or letting their home with us as much as we value acting for them.
We also value the planet and are committed to achieving net-zero carbon emissions by 2030 or sooner, whilst helping our clients reduce their emissions too.
We Love Working with Property
In fact, that is all we do – buying, selling, letting and property management. As independent estate agents we can offer honest and impartial advice.
Our sole aim is to assist our clients in moving on with their lives by selling or letting their property, or by helping them find a new one.
Going the Extra Mile
If you are the type of person who goes the extra mile and you are searching for that special feeling of achievement in your work, you might be who we are looking for.
As the most successful estate agent in the region, we know how important our people are – they have got us to where we are today, with more positive endorsements and Google reviews than anyone else in our area. We thrive on looking after people, so if you would like to join us you will need to be one of the best!
We are an equal opportunities employer and do not discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Job Description
We are looking for an HR Manager. This role would suit someone seeking a rewarding and fulfilling position with a dynamic and market-leading estate agency, where no two days are the same.
The successful candidate will:
Be professional, discreet and able to handle confidential information appropriately
Build strong working relationships across the business
Be confident advising managers on people matters in a fair and consistent way
Demonstrate empathy, sound judgement and strong interpersonal skills
Be highly organised and able to manage a varied workload effectively
Be comfortable working in a busy environment and adapting to change
Communicate clearly and influence others positively
Embrace continuous improvement and seek ways to strengthen people processes
Demonstrate integrity, honesty and a commitment to high professional standards
You will ideally have:
Previous experience in a generalist HR role, ideally at HR Manager level or similar
Strong knowledge of HR best practice and employment legislation
Experience of recruitment, onboarding, employee relations and performance management processes
A proactive and practical approach, with the ability to support both day-to-day HR operations and longer-term people planning
Overall aim
Ensure that Jones Robinson attracts and develops the most talented people in the market.
Recruitment
- Oversee all recruitment for the business, including conducting the first interview with all candidates.
- Ensure that all new team members are a good fit with company values and culture.
- Write and update job specifications.
- Oversee job advertising and manage recruitment agencies.
- Support workforce planning by identifying current and future hiring needs across the business.
Onboarding
- Ensure that all new team members are onboarded correctly.
- Continuously improve the onboarding process based on ongoing feedback.
- Oversee probation processes and ensure new starters receive appropriate support during their first months with the business.
Training, development and qualifications
- Work with senior management to plan and implement an ongoing training and qualifications programme.
- Advise senior management on talent development and ongoing succession planning.
- Track the implementation of ongoing appraisals by the Office Managers.
- Support the development of performance management processes, including objective setting, probation reviews and personal development planning.
- Tracking of personal development performance plans
Retention
- Analyse staff turnover and conduct exit interviews.
- Manage internal staff engagement surveys.
- Advise senior management on pay reviews.
- Monitor absence trends and support managers in applying absence management processes consistently.
Governance and compliance
- Update the Staff Handbook on an ad hoc basis and annually, liaising with third-party HR specialists as needed.
- Advise senior management on disciplinary and grievance processes, liaising with third-party HR specialists as needed.
- Support employee relations matters, including investigations, case management and ensuring fair and consistent people practices across the business.
- Help ensure HR policies, procedures and people records remain compliant, accurate and up to date.
We are an equal opportunities employer and do not discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race; religion or belief, sex, and sexual orientation.