“Jones Robinson offers an impeccable service based on integrity, efficiency and transparency as well as being customer centric”
Regardless of their role in the team or how long they have worked with us, everyone in the Jones Robinson Group shares one thing; we love what we do.
For us, there is nothing more rewarding than helping people move on to open a new chapter in their lives. Whether that means you are looking to buy a house or looking to sell your property, we understand that there are many different reasons why people need to embark upon a new journey in life. Whatever your circumstance may be, we take a great deal of care to make sure we get them off to the best of starts.
It’s all about our people ...
Not only do we love what we do – we love working with each other! The sales teams at our five offices have over 500 years of local property sales know-how between them and our average team member has been with us for over 14 years. The reason our Google Reviews describe us as “not only helpful but efficient, friendly, thoughtful and kind” and the reason our staff choose to stay with Jones Robinson is because we all share the same core values:
We do the right thing
We practise open and real communication
We deliver on our commitments
We are the best we can be
We embrace new and innovative solutions to constantly improve what we do
“They have been not only helpful but efficient, friendly, thoughtful and kind”
We have many stories of our staff remaining friends and keeping in contact with previous clients.
Director Paul Hodgson was valuing an elderly lady's property a few years ago, where he discovered that her husband was gravely ill in hospital forty miles away. Realising she had no mode of transport or family to call on, Paul drove her to the hospital the following day, just before he died. Now, five years on, they still exchange Christmas cards.
A happy and passionate team gets results
“Thank you. You work SO hard, care so much, and your experience and knowledge has made this journey a pleasure”
Our team is motivated and excited to promote your property right from the start because we know how important it is to get your property priced correctly at the outset. Statistics show that the first 4 weeks of property marketing are key to getting the best price. During those first 4 weeks and beyond, we will attract the optimum number of viewers possible for your home through our easy-to-use website, Rightmove, Zoopla, our network of local offices and association with Fine & Country, large database of buyers and distinctive brochures with great photography and detailed floor plans.
This enthusiasm and expertise means we sell more homes than any other agent across our 5 offices in Newbury, Didcot, Lambourn, Devizes & Marlborough. Rightmove’s data between January 2020 and June 2020 show that the Jones Robinson sales teams sell more than 3 times as many properties as our nearest competitors in the following combined postcodes; OX11 (Didcot area), SN8 (Marlborough), SN9 (Pewsey), SN10 (Devizes), RG14 (Newbury), RG17 (Lambourn/Hungerford), RG18 (Thatcham), RG19 (Kingsclere) and RG20 (Chieveley).
We also have a large team of lettings and property management staff, who are either already ARLA qualified or working towards their qualification. We understand that keeping up to date with current legislation can be a minefield for landlords, not to mention time consuming, so you can rest assured that our team of experts can advise on all aspects of letting.
We are currently responsible for more than 1,000 properties in the Berkshire, Oxfordshire, Hampshire and Wiltshire areas, and 2020 saw the team manage several large refurbishment projects for some of our landlords who were all over the moon with the results.
Senior Property Manager Charlotte Moore recalls her favourite renovation, "I look after a block of four apartments in Donnington, all of which have amazing potential and endless character; the landlords have owned the block for 50+ years. One of the flats in particular needed a little extra love and attention and I agreed with the landlords we would rip everything out and start again, which included a new boiler, bathroom, kitchen, flooring and electrical work. From picking the carpet colour to the kitchen worktop (the fun bit!), to having to make important last-minute decisions, I was there from start to finish. The landlords were so thrilled they gave me the go-ahead to refurbish another property in the block. Not only has the landlord added to their investment but I have also helped to create a new, inviting space for someone to live in.”
So whether you are a first-time landlord, a career landlord or an accidental one, we love providing the best support for you!
When are you going to start your new chapter?
“We purchased our home through Church Robinson. I can hand on heart recommend these lovely people to anyone looking to buy a home”
If you need to open a new chapter in your life we’d love to help you on your way. You can find your nearest office here.