Thank you to a team that goes above and beyond

News at Jones Robinson | 06/09/2021

Has our latest piece of direct mail landed on your doorstep yet? If not, keep an eye out for our special message to our staff...

We thought we would take the opportunity, to very publically, say a great big...

The last 18 months have been incredibly challenging but the Jones Robinson and Church Robinson teams have, as they always do, gone above and beyond to make sure that our customers experience the high level of customer service they have come to expect.

We are so thrilled that throughout the Covid-19 pandemic and lockdown we continued to receive amazing feedback like the below testimonial from Rosa on Google Review:

“We have recently purchased a property through Jones Robinson and even in the midst of the current pandemic the process has been smoothly and super professionally managed by Paula Rudge and Paul Hodgson. Paula has been a complete STAR from the beginning ensuring we were informed at all times and ensuring everybody in the chain were in the loop of events to make sure the process would progress. Paula was even catching up with us in her days off. We would strongly recommend Jones Robinson as your partner in the complex process of buying a property.”

The entire team shares this ethos and determination to make the process of buying or renting as easy as possible for our customers. Everyone works towards the same goal; finding you a new home. The sales teams at our five offices have over 500 years of experience between them and our average team member has been with us for over 14 years. This isn’t common in our industry and only happens when you have a team that supports each other and shares the same values.

And that is why we want to say thank you and shout from the rooftops about how fantastic our team is! But don’t just take our word for it, the feedback we recently received for Jo and Toyah from our Lambourn branch speaks for itself:

"Jo and Toyah at Jones Robinson Lambourn are a cut above all other local agents. Jo has an unsurpassed level of local knowledge and gives an honest valuation to sell the property. She would rather do this and lose the business than give over inflated expectations to obtain the business like so many others. She always answers email without delay. Toyah is wonderful at showing the property and has an uplifting personality with great enthusiasm. She works hard to see the accepted offer through to contract stage. They make a great team and are in a league of their own."

If you are looking for a new home and want to receive the highest possible level of customer support, our teams in Devizes, Didcot, Lambourn, Marlborough and Newbury would love to find out more about what you are looking for.

To find out more about how we can support you, contact us today.