We’re thrilled to share some exciting news – The Jones Robinson Group has won the National Gold Award for Outstanding Customer Service at the Negotiator Customer Service Awards 2024!
The awards ceremony on 29th November at Grosvenor House, Park Lane, London, was a glittering affair, attended by over 1,000 of the UK’s top agents and industry leaders. This incredible recognition is a testament to our unwavering dedication to our clients and the exceptional service we strive to deliver every single day.
What Makes This Award So Special?
This isn’t just another trophy for the shelf. The Negotiator Customer Service Awards is a game-changer in the industry, and here’s why:
- It’s the first year that The Negotiator has recognised individual branches for their customer service, setting a new benchmark for excellence.
- The awards are powered by View Agents, which aggregates customer reviews from platforms like Google, Trustpilot, Facebook, and more. This means the results are based entirely on real customer feedback and sentiment – the people who matter most!
- With over 24,500 agencies competing nationwide, the fact that we’ve been crowned the Gold National Champion is a remarkable honour.
To be selected as the best in the UK is a powerful reminder of the impact we have on our clients’ lives. Buying, selling, or renting a home is one of life’s biggest milestones, and knowing we’ve helped make those journeys smoother, more positive, and stress-free is why we do what we do.
Words from Our Director
Our Director, Charles Robinson, shared these heartfelt words:
"This recognition is not just an award; it’s a reflection of our values and our commitment to providing the best possible service to our clients. It’s a validation of the hard work and effort that each of our staff puts in every day. I could not be prouder of everyone."
Why It Matters
In today’s competitive market, outstanding customer service is more important than ever. Clients want to work with agents they can trust, and this award is proof that we’re leading the way in delivering service that goes above and beyond. Whether it’s a first-time buyer nervous about the process, a family upsizing to their forever home, or a landlord navigating the complexities of letting, our clients know they’re in safe hands.
Thank You to Our Clients
This award wouldn’t have been possible without the amazing feedback and support from our clients. You inspire us to work harder, smarter, and with more heart every day. Thank you for trusting us with your biggest milestones and for sharing your experiences with others.
Here’s to many more successes, and as always, we’re here to help with all your property needs – with a smile and a commitment to excellence.
Ready to experience award-winning service? Contact us today!
Devizes: 01380 730200
Didcot: 01235 816222
Lambourn & Hungerford: 01488 73337
Marlborough: 01672 556640
Newbury: 01635 35010
Pewsey: 01672 556640
Lettings: 01635 581991
Property Management: 01635 523707