We Sell 3x as Many Properties as Anyone Else!

Have you spotted our latest mailer on your doorstep? If you picked it up and thought that the statistic on the front was familiar to you, it’s probably because it is! We are very proud of the fact that once again, our statistics show that we sell 3 times as many properties as anyone else in our area! This is based on Rightmove data for the number of properties sold in our region OX11, SN8, SN9, SN10, RG14, RG17, RG18, RG19 & RG20 between September 2023 and February 2024.

Incredible feedback for the team

So how do we do it? For us it’s all about earning trust. Our obsession with customer service and marketing excellence has made us one of the most trusted agents in the local area and our team is determined to honour this trust and also deliver our services to the highest standard. This is reflected in the huge growth we’ve seen in the number of Google Reviews we have received this year. 

The feedback has been fantastic and include the following comments:

“Fantastic service from Paula, Beth and the team. They did a brilliant job of listing our property - getting over 40 viewings and 9 offers in a couple of weeks - and then supporting us very professionally and efficiently throughout the post-offer process. Would really recommend them to anyone!”

5 star review from Tom Bucher for our Newbury office 

“I really couldn't give Jones Robinson any less than 5*. They have just sold yet another property for me; 3 in a row! I have been struck by their continued professionalism and overall friendliness of all their staff; in particular, James, who valued my recent house and got the price spot-on, as it sold within 2 days! Paul was also outstanding in keeping me updated whilst my transaction went through; it was great to have a friendly, approachable, and calm person on the other end of the phone. I've dealt with many estate agents over the years, and you'd find it hard to beat Jones Robinson's professional work ethos and care for their clients. I'd recommend them in a heartbeat! Thank you all for taking the stress out of what usually is a stressful time.”

5 star review from Lucy Poole for our Newbury office 

“Our experience with Jones Robinson has been exceptional and has completely changed our perception of estate agents. Jones Robinson were always available to speak to and always returned our calls. We were in a chain of ten to complete within a certain time limit. It sounded almost impossible, but with the assistance of Michael, Deborah and Chloe we were kept in touch and things moved forward.

We exchanged and completed within 12 weeks. We joined chain very late compared to the others. Without Michael’s continuous support who left others lacking, we wouldn’t have managed to complete on time.

We love our new house!”

5 star review from Krys Plocki for our Marlborough office 

“We bought our house through Church Robinson and the service we received from them was outstanding – We were so impressed from start to finish and would definitely recommend them to others. We viewed the property with Nat who was a breath of fresh air - She was friendly, professional and knowledgeable, and knew exactly what we were looking for from the first time she met us. We overran our allotted viewing time she never made us feel hurried along.

Gary and his team supported us throughout and kept us informed at every stage of the sale process. They regularly and professionally chased the other parties within the chain on our behalf, and answered any queries we had very quickly and in detail. I would recommend this estate agents to anyone thinking of buying or selling a property.

Thank you to all of the Church Robinson team.”

5 star review from Melanie Wigley for our Didcot office, Church Robinson 

“Having seen the way other estate agents market their properties locally, I have to say that the way Jones Robinson marketed our property was absolutely superb and I believe was far better than everything else I have seen. The video tour of the house, with a well prepared, informative voice commentary, rather than a simple piece of pop music accompanying a montage of photographs, gave an excellent initial overview of the house. The brochure was also of excellent quality and I felt in very safe hands from the outset. The work done by Chloe in this regard was outstanding. On day one of marketing we received a good number of viewings, leading to seven in the first week alone. Andrew managed the liaison with potential buyers and he too was meticulous in keeping me informed of progress. He was courteous and highly professional in his communication.

We had our first offer of a sale after only ten days, which was in large part due to the high quality of service provided.

There were various other members of the team at Jones Robinson who took charge of the viewings and handling the various elements involved in the marketing and at each stage I was kept informed and always felt comfortable and confident that the sale was being handled professionally.

I would not hesitate in recommending Jones Robinson in the sale of your house.”

5 star review from Jim Giblin for our Devizes office 

“I can not recommend Jones Robinson Lambourn highly enough.

Jo, Toyah, Kay and Carrie are all so friendly yet very professional and their combined knowledge of the property market especially in the local area is second to none.

They truly went out of their way to help in anyway they could with our recent property purchase.

We had been looking for a property for a while and because we were set on just one small area it was a challenge finding what we needed but the team got in touch to arrange a viewing as soon as they had a property matching our criteria and I’m so glad to say it fitted the bill.

The weekly updates keeping us in the loop to make sure we knew exactly what was happening was invaluable.

Their proactive approach meant that the sale flew through in no time.

It has been a total pleasure dealing with all the team and will be definitely recommending them to anyone looking for an estate agent.”

5 star review from T Mannings for our Lambourn office 

How do we do it?

The sales teams at our 5 offices, between them, have over 500 years of local property sales experience between them -  the knowledge and expertise that comes from this experience has a big influence on our internal processes, for example we know that it is incredibly important to get your property priced correctly at the outset. 

Statistics show that the first 2 weeks of property marketing on the large property portals such as Rightmove and Zoopla are key to getting the best price. Those first 2 weeks will attract the optimum number of viewers possible for your home because new instructions go out on property alerts and the algorithm will show the newest listings the most often. 

With this in mind, our property valuers will not deliberately overprice your home just to get the instruction, and then gradually ask you to drop it to achieve a sale, because it is proven that this will undoubtedly mean you end up selling for less than if you had marketed it at the correct price in the first place! Our valuers pride themselves on being honest and forthright, we will always tell you the truth and we will never compromise on our integrity just to win your business - and, as soon as your property is live, our sales teams are actively booking viewings!

If you are considering a property sale or let and would like to experience our teams’ excellent customer service standards, call your local office or book a sales valuation online right here. 

Devizes: 01380 730200
Didcot: 01235 816222
Lambourn & Hungerford: 01488 73337
Marlborough: 01672 556640
Newbury: 01635 35010